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ResNet Support

Grand Forks, ND

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Note: Aviation laptop users should not follow these instruction as their laptops are specially setup by the Aviation department.

If the network card is of a newer model, Windows XP should automatically detect it and install the proper drivers, possible prompting for the driver disk included with the network card. If the network card is not automatically detected by Windows XP, then the setup procedure provided in the network card's documentation must be follows.

Once the network card is properly installed, click on start->control panel->network.

Double click on Network Connections. Within Network Connections, you see an icon labeled Local Area Connection.

Right click on this icon and select properties

This new screen allows you to configure the protocols and clients your computer will use to "talk" on the network.

The only clients and protocols needed to get on the UND network and access the Internet is TCP/IP. However, you may choose to install Client for Microsoft Networks and File and Printer sharing if you wish to view other computers on the network via the My Network Places icon found on your desktop or Start menu.

If you find you are missing TCP/IP or any other client or protocol you wish to utilize, simply click on the install button located on this screen, and choose the appropriate client or protocol you wish to use from the list Windows presents you with.

UND uses DHCP for their IP addressing. An IP address is used by your computer in order to get online. An IP address is like a street address for your computer, only this is the address used on the Internet. Because UND uses DHCP for assigning IP addresses, configuring your TCP/IP protocol for the UND network is extremely easy.

To configure your TCP/IP protocol for the UND network, double click on the TCP/IP protocol icon. You will then be presented with the following screen.

On the General tab, make sure "Obtain an IP address automatically" is selected, as well as "Obtain DNS server address automatically." On the Alternate Configuration tab, make sure "Automatic private IP address" is selected.

Back on the General tab, click on the Advanced button.

Make sure your computer's configuration matches this screen. If you have any gateway's or other private IP addresses added in either of these two windows, make sure you remove them.

Next click on the DNS tab at the top of the window.

Remove and DNS entries from here. All DNS authentication is done by the UND servers.

Next click on the WINS tab.

Make sure there are no entries here either. If there are any, remove them.

Finally click on the Options tab at the top of this window.

You shouldn't need to make any changes to this window.

Once you have made all these changes, close all the windows by hitting "OK" at the bottom of each of them, saving all the changes. You may need to reboot your computer before these changes will take effect.

Contact ResNet for any further assistance at 777-3424.

 

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